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Complete this form to obtain a Return Merchandise Authorization (RMA)
For the fastest service, please ensure the accuracy of your entries.
Name
*
First
Last
Phone
*
Email
*
Enter Email
Confirm Email
Product Type
*
Battle Rifle Pro (Note: Generation 4.0 units and later are eligible for servicing at the repair center. Previous generation equipment will be recommended for upgrade.)
Battle Rifle XL
BRM
BRX
Utility Box (Note: Generation 4.0 units and later are eligible for servicing at the repair center. Previous generation equipment will be recommended for upgrade.)
Headset (Note: Generation 3.0 units and later are eligible for servicing at the repair center. Previous generation equipment will be recommended for upgrade.)
Sword/Belt
Bullseye Target
Flash Pad
Equipment Serial/ID No.:
*
Note: If you have multiple items with identical malfunctions, use the plus button to add more serial numbers. To ensure your repair needs are addressed, DO NOT include multiple items with different problems on the same RMA form.
Where is my serial number? Depending on the model you purchased, your serial number may be found inside the battery compartment, affixed to the gun barrel, or on the underside of the gun stock.
Identify the source of the equipment issue.
*
Sending or receiving signals/hits
Speaker or sound related
LCD screen
Battery, charging port. On/Off, or power related
Trigger
Directional pad
LED health-bar lights or visible lights
External casing, grip, or hardware
Red Reload button
USB Port/Updating
Software/Bluetooth/Wi-Fi/Connectivity
Other
Provide a detailed description and circumstances associated with your equipment problem.
*
File
Equipment Serial/ID #
CAPTCHA
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Home
Equipment
Battle Rifle Pro
Utility Box
Testimonials
Software
Our Team
Our Arena
The BRX
News
Customer Portal
Subscribe to EDGE
Shop
Contact Us
Questions & Answers
Customer Portal
Sales: (888) 798.9616
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youtube
google-plus