Complete this form to obtain a Return Merchandise Authorization (RMA)

For the fastest service, please ensure the accuracy of your entries.
  • Add a new row
    Note: If you have multiple items with identical malfunctions, use the plus button to add more serial numbers. To ensure your repair needs are addressed, DO NOT include multiple items with different problems on the same RMA form.
  • Where is my serial number? Depending on the model you purchased, your serial number may be found inside the battery compartment, affixed to the gun barrel, or on the underside of the gun stock.
  • Generation 3 and previous: Found inside the battery compartment. Generation 4.0 and later: Found on the gun barrel, battery compartment, or underside of the gun stock.